Frequently Asked Questions

Everything you need to know about our herbal wellness products.

Are your tea bags compostable?

Yes, our tea bags are made from abaca (Manila hemp) and wood pulp. They are 100% compostable and do not contain staples or microplastics.

How should I store my herbs to maintain freshness?

We recommend storing your teas in a cool, dry place away from direct sunlight and strong odors to preserve the potency of the essential oils and herbs.

What is your shipping policy for domestic orders?

We offer standard shipping across the United States. Orders typically ship within 1-2 business days and arrive within 5-7 business days via carbon-neutral carriers.

Do you offer a satisfaction guarantee?

Absolutely. If you are not completely satisfied with your purchase, please contact our customer service team within 30 days of receipt for a full refund or exchange.

Are your products certified organic?

The majority of our products are USDA Certified Organic and Non-GMO Project Verified, ensuring the highest standards of purity and sustainability.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.